Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name, email address, and phone number
• Company information and job title
• Billing and payment information
• Communication preferences

Usage Information

• How you interact with our platform
• Features you use and time spent on our service
• Device information and IP addresses
• Browser type and operating system

Lead Data

• Information about prospects and leads we generate
• Social media profile data (when publicly available)
• Business contact information
• Engagement and interaction data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

Service Delivery

• Generate and qualify leads for your business
• Integrate with your social media accounts
• Optimize advertising campaigns
• Provide analytics and reporting

Communication

• Send service-related notifications
• Respond to your inquiries and support requests
• Provide updates about our services
• Send marketing communications (with your consent)

Improvement and Analytics

• Analyze usage patterns to improve our platform
• Develop new features and services
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: Until account deletion plus 30 days
• Lead data: 2 years from last interaction
• Usage logs: 12 months
• Financial records: 7 years for tax and legal compliance

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you and receive it in a structured, commonly used format.

Correction and Updates

You can update your account information at any time through our platform or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal and contractual obligations.

Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for targeted advertising (with consent)

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us using the information provided above.